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Soft Skills - Basic Content
Ethics at Workplace
Effective Communication
Conversation about what’s happening at your company – products and services
Case Study – Customer Service Executive Response
Video: Importance of Emotional Intelligence (EI) in Leadership and Decision-Making
Video: Introduction to Time Management
Video: Introduction to People Management
Video: Effective Communication & Active Listening
Video: Motivation & Employee Engagement
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Gen AI
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Test1
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